cabriodigital.agency
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cabriodigital.agency
Home
About Us
Our Services
Our Approach
Policy
Contact Us
News & Insights
More
  • Home
  • About Us
  • Our Services
  • Our Approach
  • Policy
  • Contact Us
  • News & Insights
  • Home
  • About Us
  • Our Services
  • Our Approach
  • Policy
  • Contact Us
  • News & Insights

Return and Refund Policy

 Due to the custom and intangible nature of our services, including content creation, SEO, social media campaigns, email marketing, and consulting, all fees are non-refundable once work has commenced. This policy applies to both one-time projects and ongoing services. 


 If we fail to deliver agreed-upon services within the specified time or do not meet project deliverables, we will work with you to resolve the issue. If the issue cannot be resolved, a refund may be issued for any incomplete or undelivered work. 


 Clients may cancel services at any time with written notice. If cancellation occurs after work has begun, a pro-rated refund may be issued for unused services, based on the work completed. No refunds will be given for services already rendered or for active marketing campaigns that have been launched. 


 To request a refund, please contact us in writing at [email/contact information], providing details about your concern. We will review the situation and process a refund, if applicable, within our standard business days. 


 Payments made for third-party advertising platforms (e.g., Google Ads, Facebook Ads, etc.) are non-refundable. While we manage and optimize your campaigns, we are not responsible for funds spent directly on these platforms. 


 To achieve the best results, it is the client’s responsibility to provide timely feedback, necessary materials, and approvals. Any delays in client input or changes to the project scope may affect deliverables and timelines, but will not result in a refund. 


Privacy Policy

We may collect the following personal information:

  • Name
     
  • Email address
     
  • Phone number
     
  • Other details that help improve your experience


 We use the information we collect for the following purposes:

  • To enhance your user experience on our website
     
  • To communicate with you about our services, updates, and promotions
     
  • To process payments and manage your account
     
  • To meet legal obligations


  •  We do not store or request credit card information directly.
     
  • Sensitive data is encrypted using Secure Socket Layer (SSL) technology.
     
  • Personal data is securely stored and accessible only by authorized personnel bound by confidentiality agreements.
     
  • Payment transactions are processed via third-party gateways, and data is not retained on our servers for more than 30 days. 


 While we do not use cookies for tracking purposes, cookies may be used to improve your website experience. You can control cookie settings through your browser, but disabling cookies may affect some features and make your experience less efficient. 


 We do not sell, trade, or transfer your personally identifiable information to third parties except in the following cases:

  • To trusted partners assisting us in operating our website, conducting business, or serving users, under confidentiality agreements.
     
  • To comply with legal requirements or protect rights, property, and safety.
     
  • For marketing or advertising purposes, we may share non-personally identifiable information.


 Our website may contain links to third-party services or products. These third-party websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before engaging with them. 


 To comply with online privacy protection laws:

  • Users can access our website anonymously.
     
  • Our Privacy Policy link is easily accessible on our homepage or first significant page.
     
  • Users can update their personal information by contacting us directly via email or phone.


 We honor "Do Not Track" signals and do not track, plant cookies, or use targeted advertising when the DNT (Do Not Track) mechanism is enabled in your browser. 


 We may allow third-party behavioral tracking for analytics and advertising purposes. 


 We do not knowingly collect personal information from children under 13 years of age. If you believe your child has provided us with personal information, please contact us, and we will promptly delete it. 


 In the event of a data breach, we will notify affected users:

  • Via email within 1 business day
     
  • Via phone call within 1 business day 


Marketing is no longer about the stuff that you make, but about the stories you tell.


Seth Godin

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